Privacy Policy

This Privacy Policy explains how Flexera Software ApS ("we," "us," or "our") collects, uses, stores, discloses, and otherwise processes information when you access or use KeepTrack, the KeepTrack website at https://keeptrackmobile.com, and any related applications, websites, features, content, or services that link to this Privacy Policy (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood the practices described in this Privacy Policy.

If you do not agree with this Privacy Policy, you should not use the Service.

1. About the Service

KeepTrack is a utility application that helps you track time-sensitive dates: renewals, warranties, subscriptions, insurance policies, identity documents and similar deadlines, and reminds you before they arrive.

The KeepTrack application:

• works without an account and without a network connection;
• stores the items you add only on your device;
• does not contain advertising, analytics technologies, or third-party advertising or attribution SDKs;
• does not collect, transmit, or sell your tracking items or personal data; and
• uses notifications only to deliver the reminders you set.

The website is a static informational website describing the application. It does not offer user accounts and does not process your tracking items.

2. Scope of This Privacy Policy

This Privacy Policy applies to information processed by us in connection with the Service.

It does not necessarily apply to independent websites, content providers, application stores, operating-system providers, or other third parties whose services may be accessed through or integrated with the Service. Third parties may maintain their own privacy policies and terms. We encourage you to review those policies before interacting with third-party services.

3. Information We Collect

The information we collect depends on how you use the Service. We collect the following categories of information, and no others.

3.1 Information You Provide Directly

You may choose to contact us by email, for example to ask a question, report a technical problem, submit feedback, or make a privacy request. If you do, we receive:

• your email address;
• your name or other identifiers, if you include them;
• the content of your message; and
• any attachments or screenshots you voluntarily send.

Please avoid sending sensitive personal information unless it is necessary for us to address your request.

3.2 Information Stored on Your Device by the Application

Items you add in the KeepTrack application — titles, categories, due dates, reminder settings, prices, currencies and notes — are stored locally on your device and are not transmitted to us or to anyone else. We have no access to this data and cannot recover it. Uninstalling the application removes the data it holds.

3.3 Technical Information

When you visit the website, our hosting provider may automatically process standard technical information necessary to deliver web pages, such as your IP address, browser type and version, device type, referring URL, and the date and time of access. This information is processed by the hosting provider on our behalf for security, reliability, and legal-compliance purposes.

3.4 Notification Information

The KeepTrack application schedules reminders through the Android operating system. Reminder delivery is handled entirely by your device; we do not send or receive push notifications through our own servers and do not process device tokens.

4. Information We Do Not Collect

We do not collect or require:

• account or registration details;
• payment or financial information;
• precise geolocation;
• advertising identifiers; or
• biometric, health, or other sensitive personal information.

5. How We Use Information

We may use information collected through the Service to:

• respond to your messages and provide support;
• investigate and fix technical problems;
• operate, secure, and improve the Service;
• communicate changes affecting the Service where appropriate; and
• comply with applicable laws and enforce our terms.

We do not use your information to build advertising profiles, and we do not sell your personal information.

6. Legal Bases for Processing

If privacy laws requiring a legal basis for processing apply to you, including the General Data Protection Regulation ("GDPR") or similar legislation, we may rely on one or more of the following legal bases.

Consent. Where you contact us, we process the information you provide to respond to you at your request.

Legitimate interests. We may process technical information where necessary to operate and secure the website, prevent abuse, and maintain reliability, provided those interests are not overridden by your rights and freedoms.

Legal obligations. We may process information when necessary to comply with applicable law or lawful governmental requests.

7. How We May Disclose Information

We may disclose information in the following circumstances:

Service providers. We rely on a hosting provider for the website. Providers process information only as necessary to perform services for us and subject to applicable contractual and legal requirements. We do not use analytics, advertising, or attribution providers.

Legal and safety disclosures. We may disclose information when we reasonably believe disclosure is necessary to comply with law, respond to legal proceedings or a lawful governmental request, investigate suspected fraud, prevent security threats, or protect our rights and the safety of users.

Corporate transactions. If Flexera Software ApS is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be disclosed or transferred as part of that transaction, subject to applicable law.

8. Cookies and Similar Technologies

The website does not currently use optional cookies, analytics technologies, pixels, or advertising technologies. The hosting provider may use strictly necessary technologies to deliver content and maintain security. For further information, see our Cookie Policy.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, support correspondence may be retained as necessary to resolve your request and maintain appropriate business records, and technical logs processed by our hosting provider may be retained for a limited period for security and diagnostics. When information is no longer necessary, we may delete or anonymize it in accordance with applicable law.

10. International Data Transfers

Flexera Software ApS, its service providers, or other recipients of information may operate in countries other than the country in which you reside. As a result, information may be transferred to, stored in, or processed in countries that have different privacy laws from your jurisdiction. Where applicable law requires safeguards for international transfers, we may rely on mechanisms such as adequacy decisions, Standard Contractual Clauses, or another legally permitted transfer mechanism.

11. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, accidental loss, misuse, alteration, unauthorized disclosure, and destruction. These measures may include access controls, encrypted communications, and restricted administrative access. However, no internet transmission or electronic storage method can be guaranteed to be completely secure, and we cannot guarantee absolute security.

12. Children's Privacy

The Service is a general-audience utility and is not directed to children. We do not knowingly collect personal information from children in violation of applicable children's privacy laws. If you believe a child has provided personal information to us contrary to applicable law, please contact us at aunghein84@gmail.com. After receiving a valid request, we will take reasonable steps to investigate and, where appropriate, delete the relevant information.

13. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights concerning your personal information. These rights may include the right to:

• obtain confirmation that we process your personal information;
• request access to personal information;
• request correction of inaccurate information;
• request deletion of information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• receive a portable copy of certain information; and
• lodge a complaint with an appropriate data protection authority.

These rights are not absolute and may be subject to exceptions under applicable law. We may need to verify your identity before processing certain requests, and we will not discriminate against you for exercising privacy rights provided by applicable law.

To submit a privacy request, contact aunghein84@gmail.com.

14. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area ("EEA"), United Kingdom, or Switzerland, applicable privacy legislation may provide additional rights, including rights of access, correction, erasure, restriction, objection, portability, and the right to withdraw consent. Where processing is based on our legitimate interests, you may request information concerning the balancing of those interests against your rights. The data controller responsible for information covered by this Privacy Policy is Flexera Software ApS. You may contact us at aunghein84@gmail.com, and you also have the right to lodge a complaint with the data protection authority responsible for your jurisdiction.

15. United States State Privacy Rights

Residents of certain U.S. states may have additional rights under applicable comprehensive state privacy laws, including rights to know, access, correct, delete, and obtain a portable copy of personal information, and rights to opt out of targeted advertising, sale, or sharing. We do not sell or share personal information as those terms are used in such laws, and we do not process personal information for targeted advertising. Requests may be submitted to aunghein84@gmail.com. We may verify your identity before completing a request.

16. Application Stores

If you download KeepTrack through an application marketplace such as Google Play, that platform may independently collect information relating to downloads, device identifiers, diagnostics, and usage. Information processed independently by the application store or operating-system provider is governed by that provider's privacy practices, which we do not control.

17. Email Communications

If you contact us by email, we will receive your email address and any information contained in your communication. We may retain correspondence as necessary to respond to you, provide support, investigate technical problems, and comply with legal obligations. We do not send marketing communications.

18. Security Incidents

If we become aware of a security incident involving personal information, we will investigate the incident and take reasonable remedial measures. Where legally required, we will notify affected individuals and/or competent authorities within the time periods prescribed by applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to the Service, changes to technologies we use, changes to our privacy practices, or legal or regulatory developments. When we update the Privacy Policy, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

20. Contact Us

If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, please contact:

Flexera Software ApS
Application: KeepTrack
Website: https://keeptrackmobile.com
Email: aunghein84@gmail.com
Phone: +4591795620

Postal address:
Flexera Software ApS
Ørestads Boulevard 73
C/O Winghouse
København S - 2300
Denmark